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Every call answered — mid-treatment, nights, weekends
Meet Aida, the AI front desk for aesthetic clinics and med spas. In most clinics the practitioner is the front desk, so the phone rings out mid-treatment and the enquiry books elsewhere. Aida answers every call, day, night, weekends, calls your new ad leads back within a minute, books consultations straight into your diary, refills cancellations, and brings clients back when their results start to wear off, in your clients' own language, 60+ of them. It isn't software you manage; it's a service that runs itself, 24/7.
The live line above answers today as our dental demo practice, the same Aida, the same engine. Your clinic's version speaks your treatments from day one.
You can't pick up with a needle in your hand. So the calls you paid to generate ring out, the high-value slots sit empty, and clients quietly drift to whoever answers.
In owner-run clinics there's often nobody at the desk at all — while you treat, every caller hears ringing, and a new client rarely tries twice.
Clinics spend thousands a month on Instagram and Google to make the phone ring — then it rings at 18:05, after closing, and the lead is gone.
A no-show on a treatment slot isn't a small gap — it's an hour of your own hands reserved, prepped and unpaid. And nobody has time to chase it.
Injectable results fade in months — and if nobody reaches out, the top-up happens at whichever clinic answers first. Your best revenue is repeat visits nobody books.
Most clinics answer yesterday's Instagram leads tomorrow — the industry norm is a reply hours later, long after she's booked with whoever called first. We connect your website and ad lead forms during setup, so Aida calls every new lead back within about a minute, day or night, in the lead's own language, and books the consultation on that first call.
How long the average clinic takes to respond to a new web lead — evenings and weekends, often the next working day.
How much more likely a lead is to qualify when contacted within 5 minutes instead of 30 — the classic Harvard Business Review / MIT lead-response finding.
Five everyday situations that cost aesthetic clinics money — and how Aida turns each one into a booking. Pick a scenario. Then call her yourself.
The Instagram lead calls at 21:10. Your ad worked, the clinic is closed — and she still reaches a warm voice that books her free consultation. New clients are always guided to a consultation first, never sold a treatment over the phone.
Aida is far more than a receptionist. She works your phones, your waitlist and your client list — around the clock — and explains every decision she makes.
Mid-treatment, evenings, weekends — and the second, third and fourth call at once. She books straight into your live diary, never a message pad someone types up later.
Enquiries about treatments become booked consultations — planned properly with your practitioner, never sold over the phone. Exactly how a careful clinic works.
The moment a slot opens she calls the best-fit client from your own waitlist. No-shows get a kind same-day call that rebooks them — no blame, no lost hour.
Injectables and skin results wear off on a rhythm. Aida tracks whose visit is due, calls a few clients a day, and books the next appointment before they drift to another clinic.
Fluent in 60+ languages, switching to the caller's the instant they do — no menu, no "press 2". A nervous first-timer gets warmth in her mother tongue.
Recurring empty slots, clients who prefer evenings, consultations that never became treatments — Aida spots the patterns no one has time to see, and acts on them.
An international clientele is the norm in aesthetics — expats, tourists, clients who found you on Instagram from another country. Aida greets each one in their mother tongue and follows them if they switch mid-call. No phone menu, no "press 2 for another language", no second receptionist to hire. Just 60+ languages, on the one number you already have.
Nothing to install. No new system for your team to learn. You keep your number, your diary, your workflow — Aida simply sits in front of your phone.
We learn your clinic — your treatments, your consultation policy, your tone, what Aida should and shouldn't say. She's ready the same day.
~20 min of your timeWe arrange the redirect with your telephone provider for you. Your clinic number stays exactly the same — it never leaves you.
We handle itFrom that moment she answers, books, refills and recalls — and you watch every booking and every euro on a simple dashboard. Switch her off any time.
Runs itselfYou already pay to make the phone ring — the ads, the Instagram, the reviews. A rough, deliberately conservative estimate of what answering all of it is worth. Every euro Aida recovers is traceable to a real booking she made.
Assumes ~60% of recovered callers book, plus modest monthly no-show recovery and maintenance recalls. Your real number depends on call volume and diary.
Aida was born answering phones for dental practices — real bookings, real patients, every night re-tested by an adversarial AI. Aesthetics is the second speciality of GRAI Clinic, built on the same engine: GDPR-first, EU-resident, fluent in 60+ languages.
← Swipe to compare all three →
| GRAI · Aida | Generic AI receptionist | Traditional answering service | |
|---|---|---|---|
| Books into your live diary | Yes | Often just takes a message | Message pad |
| Consultation-first, discretion built in | By designnever sells treatments over the phone | Generic scripts | Depends who's on shift |
| 60+ languages, mid-call | 60+, no menu | English-first, often "coming soon" | Depends who's on shift |
| EU data residency & GDPR (health data) | By designDPA + DPIA ready, EU-resident | US-hosted, GDPR unclear | Varies |
| Outbound recalls & win-backs | Every night | Inbound only, usually | None |
| Quality re-tested automatically | Nightlywe stress-test Aida and show you the scores | Opaque — trust the demo | Human variability |
| Keep your number · cancel any time | Always | Sometimes ported | Contracts |
An aesthetic treatment is personal. Aida is built for discretion and for European law: EU-resident, consent-first, and transparent that she's an AI — by design.
Aesthetic client data is health data, and we treat it that way. Calls and client details stay in the EU; nothing leaves the region for training without being stripped of anything identifying.
A signed DPA and a pre-filled DPIA template come with onboarding — the paperwork that normally blocks new tools, handled.
Aida never asks a caller why they want a treatment, never comments on appearance, and keeps every detail confidential. She tells callers she's an AI, and handles recording consent the way the EU AI Act expects.
A separate AI stress-tests Aida on hundreds of client scenarios and grades her. If quality ever drifts, we catch it before your clients do.
Aida didn't start in aesthetics. She started on the hardest phones in healthcare — dental practices — answering real calls, booking real appointments, and being stress-tested by an adversarial AI every single night. The aesthetic clinic version speaks your treatments, your tone and your policies from day one, on the exact same engine.
It books. Aida writes consultations and appointments straight into your live diary — reschedules and cancellations too — respecting your practitioners, treatment types and hours. A message pad that someone has to type up later is exactly what we set out to kill.
No. You keep your existing number and provider. We set up a simple redirect so Aida answers — the calls you'd have missed, or all of them, you choose. Your number never leaves you, and you can switch the redirect off in one click.
Yes — and we treat it as exactly that: special-category health data. Everything stays EU-resident, you get a signed DPA and a pre-filled DPIA at onboarding, and consent and call-recording are handled the way the GDPR and EU AI Act expect. That's the whole point of building this in Europe rather than importing a US tool.
No. Aida books, she never prescribes. New clients are guided to a consultation, treatment questions are answered only from the facts your clinic approves, and anything clinical is left for the practitioner. She's also trained for discretion: she never asks a caller why they want a treatment and never comments on appearance.
We connect your website form and ad lead forms during setup. When a lead comes in — even at 21:30 — Aida calls them back within about a minute and books the consultation on that first call, instead of the enquiry sitting in an inbox overnight. Instagram DMs themselves are on the roadmap; calls, callbacks and SMS are covered today.
About 30 minutes of your time. A short setup call to learn your clinic, we arrange the redirect, and Aida is answering the same day. No installation, no training your team on new software.
Pricing is tailored to your clinic — it's based on your call volume and on what you need: inbound answering only, or outbound too (maintenance recalls, no-show win-backs, cancellation refills). We'll put an exact quote together for your clinic on a 20-minute demo, and you can switch off any time.
See her handle your real scenarios on a 20-minute demo — or just call the line and be a difficult caller.